Refund policy

Last updated: October 20, 2026

Purchases on Get Phrasal are processed by Paddle.com, our official reseller (Merchant of Record). Paddle handles payments, invoicing and refunds.

Free trial

A free trial of 7 days, with access to 4 quizzes, lets you try Get Phrasal before any payment.

Refund request within 14 days

You can request a refund within 14 days of your purchase. Your request is reviewed by Paddle, our official reseller, which decides under its own refund policy. A refund is not guaranteed: it may be refused, in particular in case of abuse or fraud, and the use you made of the service is one of the factors taken into account.

After 14 days

After 14 days, refunds are in principle refused, unless the law that applies to your purchase requires otherwise.

Plans

A plan is paid once, for a fixed access period. There is no automatic renewal: when the period ends, access stops and nothing is charged.

Effect of a refund

When a refund is granted, even a partial one, the access provided by the refunded purchase ends. To buy again after a refund, you will need to contact us. The information kept for this purpose is described in the privacy policy.

How to request a refund

• through Paddle, at paddle.net, with the email address used for the purchase;
• or by writing to us.

Approved refunds are paid to the original payment method.

Questions

If you have any question, write to us.

In some countries, the law grants a right of withdrawal whose period may be shorter or longer than 14 days: it then applies in addition to this page. These rules do not limit your consumer rights. See also the Terms of use, article 5.

This page is translated into several languages. In case of any difference between a translation and the English version, the English version prevails.